Privacy Statement

This policy sets out how we will collect, use, disclose and protect your personal information. It applies to your use of our website.

By using our website, you agree to the collection and use of information in accordance with this policy.

1. Collection

When you visit this website we may collect personal information about you, either directly from a website enquiry, booking, application form, or indirectly through tracking your use of the website. We collect several different types of information for various purposes to provide and improve our service to you.

Providing your name and contact details is optional. If you choose not to enter your data, we'll be unable to provide communication, our services, or complete bookings.

Types of data collected. This list is not exhaustive.

• Email Address
• First Name and Last Name
• Phone Number
• Address
• Cookies and usage data
• We may also collect information that your browser sends whenever you visit our website or when you access the service with a mobile device

2. Usage

We use personal data to contact you by telephone calls, SMS, email, or other forms of electronic communication.

For the following, but not limited to:

• Company updates (news)
• Informative communications related to us, or our products
• Response to enquiries on our products
• Information about events

We may use your information or usage data for other purposes, such as:

• Data analysis for the development of web statistics
• Identifying usage trends
• Determining the effectiveness of our promotional campaigns
• To evaluate and improve our products, marketing, and your experience. Comply with certain laws and regulations

3. Cookies

NZ privacy law does not directly deal with cookies, nor does it require us to have a cookie consent notice. Our cookies or similar tracking technologies may collect information that can identify you, and it is our obligation to let you know as such.

Cookies are text files placed on your computer, to collect standard internet log information and visitor behaviour information in an anonymous form. The cookies are used to recognise you online and to gather information about your online activity and browsing habits (including the pages you have visited and the links you have followed). You can choose whether or not to use a cookie by altering the settings of your browser. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our website.

We use this information to help us improve usability of the website and to understand whether our marketing activities are working. These cookies assist us to make our websites and the advertising displayed on the websites more relevant to you.

4. Facebook

We may from time-to-time use Facebook advertising, Facebook pixel re-marketing, and communications. This can provide us with anonymous data about your usage of our website, for example when you click on a Facebook ad and what pages you then visit. This enables us to measure the effectiveness of our Facebook ads. This data is stored and processed by Facebook. Facebook may link this information to your Facebook account and also use it for its own promotional purposes, in accordance with Facebook's Data Usage Policy.

You can opt out of Facebook's use of cookies and Facebook pixel re-marketing through settings on your Facebook Account.

5. Analytics

We may use Google Remarketing features and Google Analytics to analyse the use of digital platforms. In addition to data collected through a standard Google Analytics implementation, we may also use Google Tag Manager. We may also use Mixpanel in the same way.

Further information about how Google Analytics collects and processes data can be found here. You are able to opt out of the Google Analytics advertising features we use through Google Ad Settings. In addition you can use Google Analytics opt outs.

6. Third party websites and services

When you provide your contact details, it may be stored by us and in a secure third-party database. Your name and email address are required by them to send you future electronic newsletters. When you unsubscribe to our newsletter, your details will be removed from the database.

Our website may contain links to other websites that are not operated by us. If you click on a third-party link, you will be directed to that third party's site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services. Hypertext links to third party websites are not an endorsement by us of any products or services provided on or via such websites. We have not verified the truth, accuracy, reasonability, reliability, and completeness of any content of other websites.

Links to our website from other websites are not permitted without our prior written consent.

7. Storage and security

The information you provide is viewable by our staff (as appropriate). We keep your information safe by storing it in an encrypted third-party database. We take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy and no transfer of your personal data will take place to an organisation or a country unless there are adequate controls in place including the security of your data and other personal information.

If the Company is involved in a merger, acquisition or asset sale, your personal data may be transferred. We will provide notice before your personal data is transferred and becomes subject to a different privacy policy. Under certain circumstances we may be required to disclose your personal data if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

8. Right to personal data

You have the right to ask for a copy of any personal information we hold about you, and to ask for it to be corrected if you think it is wrong or deleted from our database. If you'd like to ask for a copy of your information, or to have it corrected, or deleted, please contact us at:

• business@chancevoight.com
• 0800797799
• PO Box 3965, Christchurch 8140

The use of our site is for 18 years or older. If you are a parent or guardian, and you are aware that your child has provided us with personal data, or if you have any questions about this privacy policy, please contact us on the above contact details.

9. Amendments

You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

10. Exclusion of Liability

To the extent permissible at law, we shall not be liable for any direct, indirect, special, incidental, consequential, punitive, or exemplary loss, damage, cost, or expense including lost profits (even if we are advised of the possibility thereof) arising in any way from or in connection with any of the following;

• Your use of our website
• Any unauthorised use of your information
• The information provided on or via this website including any errors or omissions on the website or any reliance on the information, reports, statements, tools, or calculators
• Any defects, viruses and any other malfunctions caused to any equipment and other software in connection with access or use of this website
• The interception, modification or misuse of information transmitted to us or transmitted to you
• The functioning or non-availability of this website

The exclusion of liability is also made for the benefit of our directors, employees, and related companies. If you are a business or using this website for the purpose of a business, you agree that the Consumer Guarantees Act does not apply.